Join our team! Current opportunities are listed below. Opera Omaha is an Equal Opportunity Employer.

Operations Manager

Location: Omaha, Nebraska Status: Full Time, Exempt
Reports to: Producing Director
Compensation: $35,000 annual salary + benefits

WHO WE ARE + WHAT WE DO
Opera Omaha, a non-profit performing arts organization, is a growth-minded, high energy, and innovative company with a demanding mission: producing opera performances in multiple formats and styles and co-creating artist-led programs for a variety of community service organizations. We believe the power of opera is transformational, and as a result supports the creation of an inventive, creative, empathetic and inclusive community that inspires joy, self-discovery, kinder discourse, and opportunity for all.

RACIAL EQUITY CENTERED STRATEGY DEVELOPMENT AND IMPLEMENTATION IS OUR NEXT STEP IN OUR ASPIRATION TO BE AN EQUITABLE AND ANTI-RACIST ORGANIZATION.
We aim to model a welcoming environment for all identities on our team because we see diversity and inclusion as a central component within our organization. Our staff of approximately 25 full-time personnel work primarily within a central administrative and rehearsal office located in downtown Omaha, Nebraska, the unceded land of the Umaha people whose traditions of storytelling connect to our work. Read more about our mission and history at www.OperaOmaha.org.

HOW YOU’D FIT IN + STAND OUT
Opera Omaha is currently seeking an Operations Manager with the ability to provide concierge-level service to artistic and production contractors, master calendar management, and accounts payable/expense tracking support for the Operations department.
This position serves as the business and logistics hub of the Artistic/Production/Technical and Engagement Programs functions of the organization. The Operations Manager has essential functions in the Operations Department administration, including artist concierge services (contracting, fee payments, coordination of travel and housing); departmental financial operations, calendar management, and other office duties. They provide support and coordination for the artistic, production/technical activities for the company’s mainstage productions, site-specific productions, festival productions, engagement programs, galas, special events and performances, and annual programming (hereinafter referred to throughout this document as, “Productions”). The Operations Manager ensures that all aspects of his/her work is in adherence to established parameters and supports the artistic and financial goals of the company.
You will bring warm and a welcoming attitude, attention to detail, and the desire to utilize and adapt systems for continuous improvement.

PRIMARY RESPONSIBILITIES + EXPECTATIONS

  • Create and execute hospitality services for artistic, design and production guests, including overall contract administration for the Operations Department and collection of applicable tax forms.
  • Arrange travel and housing for programming needs. Manage relationship with housing partners and car rental agencies.
  • Coordinate, collect and proof artistic, production/technical and community engagement materials for program book and all materials related to the Operations Department.
  • Provide rehearsal and logistic support to Production team
  • Primary administration of organization calendar, including training of others.
  • With the Producing Director, administer and maintain detailed financial expense tracking and projections, payable schedules and reconciliation of credit card expenses for Operations Department.

You are an ideal candidate if you are:

  • A person who enjoys creating solutions regarding contract fulfillment, travel challenges or hotel issues, with a desire for the best experience for our contractors.
  • Detail oriented with a desire to accurately track and forecast expenses in an Excel spreadsheet environment.
  • A collaborative team player who enjoys working with internal and external teams to meet deadlines and achieve goals, sometimes under tight timelines – yet flexible at balancing priorities or procedures.
  • Willing to work outside of normal business hours when needed, including some evenings and weekends to support programming, performances, and other Opera Omaha initiatives
  • Interested in supporting the work of performing artists.
    Preferred Qualifications:
  • Experience in business, hospitality or performing arts office environments, including proficiency in Microsoft Office software.
  • Bachelor’s degree in music, theatre or other arts. 2-5 years of successful hospitality or business office experience may substitute for educational requirement.
  • Experience with performing arts and work in a theater or production environment
  • Experience in a non-profit organization or setting

We seek applicants from ALL backgrounds to join our team and encourage our employees to bring their authentic, original, and best selves to work.
Opera Omaha is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
Opera Omaha will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.

TO APPLY
Please send your resume, cover letter describing your fit to the position described to Jenny Daggett, Director of Finance and Human Resources at jdaggett@operaomaha.org to apply.

Position open until filled.

Community Opera Fellowship Manager

Opera Omaha invites applications and nominations for the position of Community Opera Fellowship Manager available immediately.

The Community Opera Fellowship Manager is responsible for the implementation, management, supervision, coordination, and evaluation of the program for the Holland Community Opera Fellowship (operaomaha.org/fellowship) They will report to the Director of Engagement Programs.

The Opportunity
The Community Opera Fellowship Manager will join Opera Omaha at a critical time in the Company’s history, building on a radical program that redefines how an opera company serves its community(ies). Launched in 2017 the Holland Community Opera Fellowship leads the field in civic practice - building deep relationships outside of the performance venues. These relationships and the programs co-created with our partners have proven to be our strengths in these difficult times. Four Holland Community Fellows are engaged each season to bring their skills as performing artists and trained civic practitioners in service to individual creative growth within partner organizations, through a combination of long- and short-term co-created programs. The Holland Community Opera Fellowship is transformational, and as a result supports the creation of an inventive, creative, empathetic, and inclusive community that inspires joy, self-discovery, kinder discourse, and opportunity for all.

The Position
The Community Opera Fellowship Manager is responsible the day to day operations and management of the Holland Community Opera Fellowship, and for connecting and fostering the connections between Community Partners, Holland Community Opera Fellows, Community Panel members.

  • Establish team goals, strategies, working guidelines, and continuous improvement of program infrastructure with Director of Engagement Programs and Community Panel.
  • Develop and manage program content and implementation strategy with Director of Engagement Programs, Head of Music, Community Opera Fellows, and Community Partners.
  • Conduct and administer the budget planning, expenditure tracking and other administrative tasks.
  • With the Director of Engagement Programs develop and implement systems for both quantitative and qualitative assessment and evaluation of the Community Opera Fellowship, and related programs, to be used for formal reporting in funding and PR materials and strategic planning for the company.
  • Promote the values of the Fellowship throughout the company.

The Community Opera Fellowship Manager directly supervises, manages and coaches the Holland Community Opera Fellows.

  • Foster positive team dynamics and communication amongst Fellowship team.
  • Manage workload/schedule capacity for Community Opera Fellows; assess and revise structure on an ongoing basis.
  • Develop systems to support Fellows in their work and encourage equity and balance.
  • With Director of Engagement Programming design and manage on-going training for the Community Opera Fellows, including identifying learning opportunities and individualized training needs.
  • Manage and facilitate the application and selection process for Community Opera Fellows.

The Community Opera Fellowship Manager builds and deepens relationships with existing and potential community partners in line with Fellowship goals across neighborhoods and sectors.

  • Lead meaningful conversations with community members and/or institutions to discuss or identify community issues and areas of need.
  • Serve as the primary contact for community partners.
  • Identify and assess community partner goals and needs, establish expectations, and facilitate program implementation to help partners meet those goals.
  • Identify and attend community events and partners activities, sharing with Fellowship team and other Opera Omaha staff as appropriate.

The Community Opera Fellowship Manager serves as a contact for the Community Panel.

  • Participate in Community Panel Meetings including reporting on Fellowship activities and identifying opportunities.
  • Help prepare Panel meeting agendas and materials with Director of Engagement Programs.
  • Identify and recruit members of the Community Panel with Director of Engagement Programs.
  • Communicate with individual panel members between meetings.

Keys to Success
To succeed in this position, the Community Opera Fellowship Manager will bring experience in managing a team, experience working with community program development and demonstrated cross cultural life experience and competency, demonstrated interest in and commitment to community and a proactive growth mindset.

Key skills include:

  • Ability to effectively manage and coach individuals in a team environment
  • Ability to effectively manage multiple projects in a performing arts environment
  • Results and team-oriented work style that demonstrates compassion for coworkers and direct reports.
  • Ability to analyze information logically using both their own knowledge and research
  • Excellent written and verbal communication skills
  • Strong organizational and time and calendar management skills
  • Solid computer skills in a Microsoft Office environment
    Professional experience may be considered in lieu of an academic degree. A Bachelor’s Degree in non-profit, social services or human services is preferred.

Candidates must have a valid driver’s license and may be subject to background checks as required by community partner organization policies.

Compensation
Compensation is in the low 50’s and includes benefits as a full-time, exempt employee.

Applications
Opera Omaha is an equal opportunity employer and is committed to diversity, equity and inclusion in all facets of the organization. We seek to develop a diverse candidate pool and welcomes applications and nominations from all qualified candidates.

Please send a cover letter outlining interest and qualifications with resume and contact information for at least three references that can speak to your qualifications for this position. Electronic submissions are preferred. All applications will be treated as confidential and references will not be called without the candidate’s knowledge and agreement.

Please send materials to:
Jenny Daggett, Director of Finance and Human Resources, jdaggett@operaomaha.org, with Community Opera Fellowship Manager in the subject line.

Opera Omaha
1850 Farnam St.
Omaha, NE 68102

No phone calls, please.